At Guidelines (“we,” “us,” “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy and SMS Terms and Conditions explains how we collect, use, disclose, and safeguard your information including your name, email, address, and when you opt-in to receive SMS/text messages from us.
The following table explains the types of data we collect and the legal basis, under current data protection legislation, on which this data is processed.
| Inquiring about our organization and its work | Name, email, message | Legitimate interests – it is necessary for us to read and store your message so that we can respond in the way that you would expect. |
| Subscribing to email updates about our work | Name, email | Consent – you have given your active consent. |
| Making a donation | Name, email, address, payment information, phone number | Legitimate interests – this information is necessary for us to fulfill your intention of donating money and your expectation of receiving a confirmation message. Phone Number: Required to send you SMS/text messages if you opt-in. |
| Website functionality | Website activity collected through cookies | Legitimate interests – it is necessary for us to store a small amount of information, usually through cookies, to deliver functionality that you would expect, such as remembering the contents of your order before you have fully completed the process. |
We will only use your data in a manner that is appropriate considering the basis on which that data was collected, as set out in the table at the top of this policy.
For example, we may use your personal information to:
We will only pass your data to third parties in the following circumstances:
In addition, we will only pass data to third parties outside of the EU where appropriate safeguards are in place as defined by Article 46 of the General Data Protection Regulation.
We take the principles of data minimization and removal seriously and have internal policies in place to ensure that we only ever ask for the minimum amount of data for the associated purpose and delete that data promptly once it is no longer required. You may opt out of receiving SMS/text messages from us at any time by: texting “STOP” to the number from which you received the message; or contact us at [contact email/phone number].
You have a range of rights over your data, which include the following:
If you would like to access the rights listed above, or any other legal rights you have over your data under current legislation, please get in touch with us.
Please note that relying on some of these rights, such as the right to deleting your data, will make it impossible for us to continue to deliver some services to you. However, where possible we will always try to allow the maximum access to your rights while continuing to deliver as many services to you as possible.
A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website. Cookies are used by many websites and can do a number of things, eg remembering your preferences, recording what you have put in your shopping basket, and counting the number of people looking at a website.
Where cookies are used to collect personal data, we list these purposes in section 1 above, along with other personal data that we collect. However, we also use some cookies that do not collect personal information but that do help us collect anonymous information about how people use our website. We use Google Analytics for this purpose. Google Analytics generates statistical and other information about website usage by means of cookies, which are stored on users’ computers. The information collected by Google Analytics about usage of our website is not personally identifiable. The data is collected anonymously, stored by Google and used by us to create reports about website usage. Google’s privacy policy is available at http://www.google.com/privacypolicy.html.
We may modify this Privacy Policy from time to time and will publish the most current version on our website. If a modification meaningfully reduces your rights, we’ll notify people whose personal data we hold and is affected.
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
PO Box 2035, Mission Viejo, CA 92690
(949) 582-5001
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By providing your mobile phone number to Guidelines upon making a donation, you can consent to receive periodic SMS or MMS messages from us. These messages may include important updates, information, and other communications related to the organization. You may also use this as a means to communicate with us.
You affirm that the mobile number you have provided to us is accurate and current. You represent that you are the authorized subscriber or owner of any telephone number you provide. If there are any changes to your contact information, including changes to your telephone numbers, you agree to notify us immediately by sending an email to [email protected] prior to the effect of the change.
By voluntarily providing your telephone number(s), you explicitly consent to receive recurring automated and not automated text messages from Guidelines regarding our services, and your relationship with us. You acknowledge that consent to receive these messages is not a condition of purchase. Standard message and data rates may apply.
To unsubscribe from our SMS/MMS messages at any time, you can text STOP in response to any message you receive from us. Additionally, you can send an email to [email protected] specifying that you wish to opt out of text messages. You agree to receive a final message confirming your opt-out. You may also text HELP for help or information.
Participating carriers in the United States include AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, U.S. Cellular®, MetroPCS®, InterOp, Cellcom, C Spire Wireless, Cricket, Virgin Mobile, among others. Not all carriers may support our SMS/MMS service.
T-Mobile is not liable for delayed or undelivered messages.
In connection with this SMS service, we may collect your mobile phone number, carrier’s name, and the date, time, and content of your messages among other information you provide. This information may be used to contact you and to deliver the services you
have requested from us.
By subscribing or using the service, you acknowledge our right to modify or discontinue the service, with or without notice, at any time.
You agree to indemnify Guidelines against any claims, including privacy, tort, or others, arising from your voluntary provision of a telephone number not owned by you, failure to notify us of changes in your telephone number, or related to the Federal Telephone Consumer Protection Act or state law equivalents. You agree to defend and hold us harmless from any claims, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from such issues.
By participating in this Service, you affirm that you are at least eighteen (18) years of age, possess a wireless device capable of two-way messaging, are a customer of a participating wireless carrier, and have a text messaging service. Compatibility of cell phone models with the service, text messaging capabilities, and service availability may vary by carrier.
You warrant and represent that you possess all necessary rights, powers, and authority to agree to these terms and perform your obligations hereunder, and that doing so does not conflict with any other agreement to which you are bound. If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect.
For questions or concerns, please contact Guidelines at [email protected] or by phone at (949) 582-5001.
While Guidelines does not charge for text messages you receive, your mobile provider’s standard rates for text and data may apply. Contact your wireless provider for information about your text and data plan.
