Three Options For Addressing Problems
There is one whose rash words are like sword thrusts, but the tongue of the wise brings healing. Proverbs 12:18
Jamila’s boss was out of town, so Jamila was checking inventory for the restaurant kitchen she worked in. She texted Laura, who usually managed a different aspect of the restaurant, letting her know that they needed 160 eggs right away or they wouldn’t be able to start the recipes for the day. Jamila could tell from Laura’s response that she was offended by Jamila’s urgency. How could she resolve this issue?
First, Jamila could ignore the exchange and hope it resolved itself. After all, she hadn’t done anything wrong. Second, she could isolate herself from the tension and avoid contact with Laura whenever possible. Third, she could confront Laura to see if they could come to an understanding.
Jamila talked with someone who knew Laura well and decided to swallow her pride and confront Laura about the surprising text exchange. First, Jamila apologized, admitting, “I can tell I upset you, I am sorry. I did not mean to.” Laura opened up immediately. “You made me feel like I don’t know how to do my job,” Laura said.
Both women left the conversation without the urge to avoid one another, and they grew in their knowledge of how to show respect for one another. If Jamila had not chosen the most uncomfortable resolution tactic, they would have remained in their corners of resentment and isolation.
When you face a problem, pray for wisdom and a soft heart. Wise problem solving will transform your relationships.
Resource reading: Proverbs 15:1-33